Privacy Policy

The Windsor Women Working With Immigrant Women Privacy Policy

Since 1982, The Windsor Women Working With Immigrant Women (W5) has been serving our Windsor-Essex County communities.

As a non-profit, charitable organization, we strive to achieve excellence in our service delivery to immigrant and refugee women and their families to become full and participating members of Canadian Society. The Windsor Women Working With Immigrant Women (w5) is a multi-cultural, non-profit and community-based organization.

Our approach is holistic, recognizing that our clients are multi-faceted identities, and that negation of any aspect of that is detrimental to their full participation in Canadian society.

We are committed to assisting women and their families with priority to immigrant, racialized, individuals with multiple barriers and youth.

Our Privacy Commitment to You

The WWWWIW is committed to keeping your personal information accurate, confidential, secure and private. When you visit our website, contact us, participate in one of our programs or attend an event, or make a donation to support our activities, we are committed to protecting your privacy rights and your personal information. The WWWWIW’s privacy policy is based upon the 10 Privacy Principles contained within the Canadian Standards Association (CSA) Model Privacy Code for the Protection of Personal Information and reflects the requirements of applicable legislation including the Freedom of Information and Protection of Privacy Act (FIPPA).

This Privacy Policy describes the principles that the W5 will use to protect the privacy of your personal information in its possession. It addresses the reasons why such information is collected, how it is used, how it’s confidentially protected and outlines your rights with respect to this information. This privacy policy is applicable to our Members, Customers, Community Partners, Donors, Volunteers and Employees. Personal information is defined as any factual or subjective information, recorded or not, about an identifiable individual. Examples are age, name, source of income, home addresses and telephone numbers. Personal information does not include the name, title, business address or telephone number of an employee of an organization.

The WWWWIW’s Privacy Principles

Accountability

The W5 is responsible for protecting your personal information collected through our office(s), program activities, and website. Individuals will be asked to review and sign a consent form before any personal information is released to third parties for the purpose of providing enhanced services or otherwise.

The W5 Human Resource Department is designated as the W5’s Privacy Officer and has overall responsibility for protecting personal information and for the W5’s compliance with this Privacy Policy.

The W5’s Privacy Officer Responsibilities include:

Documentation of uses of personal information
Training employees in correct practices
Compliance monitoring
Reporting and dispute resolution

Identifying Purpose

The W5 will provide a statement explaining the purpose(s) for collecting your personal information wherever possible before we ask you to disclose it.

We collect personal data when you use or register for our programs and services to better meet your program, service, and information needs.

We also use and disclose data which does not identify individuals for statistical purposes to assess, develop and improve the W5’s programs and services.

We also collect personal information to refer you to enhanced services or to satisfy legal, government, and regulatory obligations.

We do not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent except when required by a government body or agency or as permitted by law.

If you supply us with your contact information, you may hear from us about important information concerning the W5’s program or service for which you are registered.

You may also hear from us about other W5 programs and services that may interest and benefit you, or we may ask you for feedback about the services you have already received as part of our quality assurance commitment. If you do not wish to receive information about other W5 programs, services or opportunities, please call 519-973-5588.

Using our Website

You can access our website home page and browse our site without disclosing your personal data. Any personal information that site visitors voluntarily choose to provide in order to receive free electronic newsletters, participate in periodic polls and surveys and/or to complete any of our online application forms IS NOT shared with third parties unless stated otherwise. The W5 will ensure all personal information is secured and remains confidential.

How We Collect Your Personal Information

While using the W5 website, you may be asked to submit Personal Information when registering for services, ordering products, and posting content. Depending on the service or process, the Personal Information you may be asked to provide is your Name, Postal Address, Email address, Phone number, Credit or Debit Card Information, Age, Gender or other demographic information, Location information, Personal Information may also be collected, or your IP address logged, when you visit W5’s website. Your IP information lets us understand how you use our site and enable us to make changes to our site to improve your experience. Information regarding your computer, your selection of our website (such as your browser type, operating system, and platform), and your user history.

The W5’s Use of Cookies

A cookie is a small text file containing a unique identification number that is transferred from a website to your computer’s hard drive so that the website may identify separate visitors to the site and track users’ activities on the website. A cookie will not let a website know any personally identifiable information about you, such as your real name and address.

The W5 uses cookies only to keep track of how many people visit the W5’s website and how frequently each page is visited. Each individual movement of any user cannot be tracked while on the W5’s site. Cookies are only used to track page popularity for statistical purposes, improve the quality of the site, and meet your needs. (For more information on cookies, please check your browser’s settings.)

Links on our Website

Because W5 wants your website experience to be informational and resourceful, our Website also provides a number of links to third-party sites. W5 assumes no responsibility for the information practices of sites you can access through our site. We encourage you to review each site’s privacy policy before disclosing any personally identifiable information.

Consent & Disclosure

The only personal information that the W5 collects is with your knowledge and consent.

You can choose not to disclose any personal information we may ask you to provide. However, a decision to withhold some personal information can result in our inability to provide you with our services.

Further, you can withdraw your consent to the collection, use or disclosure of your personal information at any time, subject to any legal requirements and reasonable notice.

Limiting Collection

The amount and type of information that W5 collects are limited only to that necessary to fulfill the purposes identified. W5 will ask for the information it requires directly from the individual. Personal information will be collected using procedures that are fair, transparent, and lawful.

You can choose to disclose as much or as little personal information as you are comfortable with. As noted in Principle 3, a decision to withhold some personal information can prevent us from providing you with our services.

Limiting Use, Disclosure and Retention

The W5 will use your personal information only for the purposes for which it was collected.

Your information will not be disclosed without your knowledge and consent unless permitted or required by law.

Your personal information will be retained only as long as necessary to fulfill the purposes for which it was collected and in compliance with any laws surrounding information retention. If all identified purposes for the use of your personal information have been exhausted, we will destroy the information or render it unidentifiable.

Accuracy

In order to ensure the reliable delivery of services and information, your personal information will be kept accurate, complete and up to date.

We assume that the information that you provide to us is accurate. If at any time your personal information changes, we hope to be informed of it immediately. If you contact us with a request, we will take appropriate steps to update or correct the personal information in our possession that you have previously provided to us.

Safeguards

The W5 employs several safeguards to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Such safeguards include physical measures, such as locked filing cabinets, restricted access to offices, and limiting access on a “need-to-know” basis, as well as the use of passwords and encryption.

Procedures for implementing these measures are communicated to all employees to ensure compliance with this principle.

Openness

The W5 has easily understandable and readily available specific information about its policies relating to the management of personal information. Our policy is available at all times on the W5’s website, www.WWWWIW.org, on the home page. Click on “Privacy Policy.”

Individual Access

Upon request, we will inform you if we hold any personal information about you and provide you with access to this information. If we have any personal information about you, we will also tell you for what purposes it is used for, if applicable.

You have a right to update any personal information that we hold on you. Should you wish to see the full contents of your information that is on file, you must make a formal written request and mail or email it to:

Shelley Bickford
Human Resources
1368 Ouellette Ave
Windsor, ON N8X 1J9

Phone: (519) 973-5588
Email: shelley@wwwwiw.org

We will respond to you within thirty (30) days after receipt of your written request or will notify you if a longer period is required by us in order to fully address your request, provided that an extension of thirty (30) day period is permitted by applicable privacy laws.

Challenging Compliance

If, for any reason, you are concerned about our compliance with our Privacy Policy, you may contact our Human Resource office in writing, by phone or by email: